PRIVACY POLICY

Bloomzon International (“we,” “our,” “us”) is committed to protecting the privacy and security of our customer’s personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use www.bloomzon.com (the “Website”), the Bloomzon Mobile App (the “App”), and our related services (collectively referred to as the “Services”).

This Privacy Policy applies to all users of our Website, Mobile App and Service regardless of their location.

Information we collect:

We collect personal information you provide directly to us, including but not limited to:

Account Information: Name, email, phone number, address, login credentials, payment details.
Buyer Activity: Browsing history, shopping cart contents, Wishlist, purchase records, reviews, ratings.
Seller Activity: Business details, shipping information, inventory data, pay-outs details, advertising preferences.
Media & Live-Commerce: Uploaded content, live interactions, voice/video communications, creator/talent information.
Registry & Gifting: Registry details, gift contributions, gift-card balances.
Logistics & Sourcing: Shipping addresses, pickup details, sourcing preferences.
Communications & Admin: Messages, chat records, support requests, notifications, referrals, rewards, compliance information, device identifiers.
Usage Data: browsing history, search queries, and interactions with our mobile app and Website.
Location Data: IP address, geolocation, and device information.
Earn Coins Daily Rewards (For Internal Use Only): Account activity, reward balance, redemption history.

How we use information collected:

We use the information collected to:

Provide and improve Platform services (shopping, selling, payments, logistics, gifting, media).
Order Fulfilment: processing and shipping orders.
Facilitate communication between buyers, sellers, creators, and support teams.
Process transactions, returns, payouts and manage accounts.
Deliver personalized experiences, recommendations, and advertising.
Ensure compliance with legal, tax, and business requirements.
Maintain security, prevent fraud, and enforce Platform policies.
Send notifications, alerts, and updates about your account or Platform features.
When you Participate in our Earn Coins daily reward, we record date and time of daily site visits to award coins, record coin earned, redeemed and expired in your account, records of when and how you use the coins, to prevent fraud and provide you with discounts.
Analytics: improving our Website and Services.

Data Retention:

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, including:

Providing Platform services (shopping, selling, payments, logistics, gifting, media).
Meeting legal, tax, and regulatory obligations.
Resolving disputes and enforcing agreements.

Retention periods vary depending on the type of information:

Transactional Data (orders, payments, returns): Retained as required by financial and tax laws.
Account Information: Retained while your account is active, and for a reasonable period after closure to comply with legal obligations.
Communications & Support Records: Retained for service quality and compliance purposes.
Media & Content Uploads: Retained while your account remains active or until you delete them.

When information is no longer needed, we securely delete or anonymize it.

Disclosure and Sharing of Information:

We disclose your personal data to:

Third-Party Service Providers: payment processors, shipping companies, and marketing agencies.
Affiliates: our subsidiaries and partners.
Law Enforcement: when required by law or to protect our rights.

Data Protection and Security:

We implement the following security measures to protect your personal data:

Data Encryption: using TLS/HTTPS encryption for data transmission.
Access Control: restricting access to authorized personnel.
Secure Storage: storing data in secure, compliant locations.
Monitoring Logs: tracking and monitoring logs to detect and respond to security incidents.
Network and Infrastructure Security: protecting our network and infrastructure from attacks and vulnerabilities.

Your Rights:

We respect your privacy rights under both Nigerian and international data protection laws. Depending on your jurisdiction, you may have the following rights:

Access and Correction: You can request access to the personal information we hold about you and ask for corrections if it is inaccurate.
Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
Restriction of Processing: You can ask us to limit how we use your information in certain circumstances.
Data Portability: Where applicable, you may request a copy of your personal data in a structured, machine-readable format.
Objection to Processing: You may object to the processing of your personal data for direct marketing or other legitimate interests.
Withdrawal of Consent: If we rely on your consent for processing, you may withdraw it at any time.

As a company headquartered in Nigeria, we comply with the NDPR, which grants you specific rights including:

The right to be informed about how your data is collected and processed.
The right to request rectification or erasure of your personal data.
The right to lodge complaints with the National Information Technology Development Agency (NITDA) if you believe your rights have been violated.

For users in other jurisdictions, we also align with international frameworks such as the EU General Data Protection Regulation (GDPR) and similar laws, ensuring that your rights are respected regardless of where you are located.

To exercise any of these rights, please contact us at:

Email: support@bloomzon.com

International Transfers:

Because the Platform operates globally, your personal information may be transferred to and stored in countries outside your place of residence. We ensure that such transfers comply with applicable data protection laws.

These transfers may involve jurisdictions with different data protection laws.
We implement safeguards such as contractual clauses, encryption, and compliance with recognized frameworks to ensure your information remains protected.
By using the Platform, you agree to the transfer of your information across borders as necessary to deliver services.

Mobile Permissions

When using our website and mobile application, we may request access to certain device features to provide services:

Location: For shipping, pickup, and localized offers.
Camera & Photos: For media uploads, live-commerce, and product listings.
Microphone: For voice interactions, live streams, and support calls.
Contacts: For gifting, referrals, and registry contributions.
Device Information: For security, fraud prevention, and device management.

Granting these permissions is optional, but some features may not function without them. By enabling permissions, you agree to their use for the stated purposes.

Cookies and tracking technologies:

We use cookies and tracking technologies to:

Improve User Experience: personalize content and ads.
Analytics: track Mobile app, Website usage and performance.

For more information about the types of cookies we use, how they work, and how you can manage your preferences, please review our [Cookie Policy].

Country-Specific Provisions:

Nigeria: We comply with data Protection Regulation (NDPR) 2019. You have the right to request access, correction, and deletion of your personal data.

United States (US): We comply with applicable US federal and state laws, including the California Consumer Privacy Act (CCPA). You have the right to request access, correction, deletion, and opt-out of data sharing with third parties.

United Kingdom (UK): We comply with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR). You have the right to request access, correction, deletion, restriction of processing, objection to processing, and data portability.

South Africa: We comply with the Protection of Personal Information Act (POPIA). You have the right to request access, correction, and deletion of your personal data.

South Korea: We comply with the Personal Information Protection Act (PIPA). You have the right to request access, correction, and deletion of your personal data.

Argentina: We comply with the Argentine Personal Data Protection Law (Ley 25.326). You have the right to request access, correction, and deletion of your personal data.

Australia: We comply with the Australian Privacy Act 1988. You have the right to request access, correction, and deletion of your personal data.

Brazil: We comply with the Brazilian General Data Protection Law. You have the right to request access, correction, and deletion of your personal data.

Canada: We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to request access, correction, and deletion of your personal data.

China: We comply with the Cybersecurity Law of the People's Republic of China. You have the right to request access, correction, and deletion of your personal data.

European Union (EU): We comply with the General Data Protection Regulation (GDPR). You have the right to request access, correction, deletion, restriction of processing, objection to processing, and data portability.

India: We comply with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. You have the right to request access, correction, and deletion of your personal data.

Japan: We comply with the Act on the Protection of Personal Information (APPI). You have the right to request access, correction, and deletion of your personal data.

Mexico: We comply with the Federal Law on the Protection of Personal Data. You have the right to request access, correction, and deletion of your personal data.

We reserve the right to suspend or terminate your account and delete your data if we determine that you have violated this Privacy Policy or our Terms of Service.

Contact Us

If you have questions or concerns, contact us at Bloomzon international

Email: support@bloomzon.com

By using our Website, Mobile app and Services, you acknowledge that you have read and understood this Privacy Policy.

Last updated: 7th May, 2026